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There are three t ypes of Telecom customers who can benefit by Strategies deep commitment
and expertise in the telecommunications industry. They are:
• Telecom Service Providers
• Mobile Content Providers
• Handset Manufacturers
Telecom Service Providers
These customers provide the telecommunications infrastructure that enables the information
revolution. Companies such as Siemens or Verizon provide the connectivity that defines
telecommunication. These companies may be building some competitive advantage services
such as SMS applications. They also have extensive needs for evolving their billing
systems to suit changing technologies. Strategies can help providers build systems
for their own internal use, or for use by their customers. Following are examples
of some solutions for Telecom Providers
• Integration of multi-site billing systems
• Custom development of new billing system
• Integration of micro payments
• Interfacing with credit processing centers
• Fraud Detection Systems
• Data Warehousing
• Interactive Voice Response
Content Providers
Strategies can build systems for companies that provide content to the mobile marketplace.
This content may be in the form of SMS applications, iMode Docomo games and applications,
or GPRS enhancing software. Following are examples of some solutions for Content
Providers.
• SMS Games
• Location-based advertising engine
• Mobile Portal
• Bluetooth secure solutions
• Content Aggregation Engine
Handset Manufacturers
Manufacturers of handsets find it increasingly difficult to distinguish themselves
from their competition through their hardware. However, the software their phones
run enable a chance for the manufacturer to distinguish themselves. Strategies has
some Speech Recognition solutions available for incorporation into your projects.
Strategies may also help you to design your handsets and operating system so that
you can offer unique services and products to your customers. Strategies combines
creativity with rock-solid quality to help our customers bring new technology to
market faster. Following are some of the places Strategies can help you if you are
a handset manufacturer.
• Custom Applications
• Operating System
• Speech Recognition based applications
• Distributed Speech Recognition
Strategies unique blend of proven technology and innovation creates enterprise-wide
solutions and business function applications in the telecommunications industry
Telecommunication providers have gone through the upheaval of deregulation and the
fundamental marketplace changes it brought about. Now, along with many other consumer
sectors, the industry is assessing its business practices and companies are scrutinizing
the way they process and manage their key asset — the customer. It is now
necessary to have both dynamic and controlled business processes to retain current
customers, acquire and retain new customers, cross sell, increase “customer
wallet share” and profitability, while integrating with disparate external
and internal legacy systems. It is also important to manage the complete customer
life cycle, including overdue accounts and bad debt. Strategies software solutions
can accommodate your business requirements without imposing hidden costs or forcing
strategy U-turns — all at a low cost of ownership to your organization and
with a high return on investment. We can develop software that creates an analytical,
decision-making capability at the heart of your company’s processes, informing
all parts of the business and enabling it to achieve personalized customer service
over multiple channels and with direct interface to your third parties.
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