Insurance Industry
Strategies unique blend of proven technology and innovation creates both enterprise- wide solutions and specific problem solving applications in the Insurance Industry. The insurance industry has been at the forefront of technological change. However, new initiatives have had to exist alongside the need to maintain high standards and concerns with implementing high risk, high cost relationship management projects. Strategies recognizes the dilemmas faced by the insurance industry and the high failure rate of executing corporate CRM strategies. We provide the technology to deliver your business requirements, without generating hidden costs or imposing strategy U-turns. Our unique level of project experience positions us to deliver customer centric collaborative solutions which create analytical, decision-making capability at the heart of your processes. We build software which informs all parts of your business and spans all customer access channels. This solution allows you to achieve personalized customer service, with direct interface to your third parties, and high return on investment through increased customer profitability. At Strategies, we understand that the ability to ensure predictability in outsourcing engagements is critical. We make the entire outsourcing initiative more predictable with our Collaborative Outsourcing methodology. This unique service delivery methodology enables you to retain complete control over the outcome of outsourcing initiatives. We deploy mature processes to ensure predictability and repeatability across aspects of engagements like setting up of governance models, business and cultural alignment, SLA management, knowledge transition and working in a distributed environment.

The collaborative services that we offer are:
Custom Development of applications designed for scalability and robustness and reduced cost of maintenance and future enhancements. Ensure that your new solutions integrate easily with legacy applications.

Integration solutions that work across legacy systems and islands of data to enable a customer centric view across the organization and improved operational ease

Web Extension of applications to enhance customer experience by providing customers ease of making claims, alterations and premium payments across the web

Legacy application and data migration for quicker availability of information and smoother flow of data. The parallel-run component in our methodology ensures adherence to SLAs and ZERO loss of data through the migration process.

Application Maintenance: We deploy mature processes for knowledge transition, demonstration of knowledge assimilation, Creation of Application Documentation, and maintenance on customer defined SLAs so that your applications are transitioned without compromising on stability.

Legacy Transformation (old for new) ensures that applications are re-architected and redesigned to deliver functionality in keeping with advances in technology. Reverse engineering to determine functionality in the absence of system documentation is an integral component of this service offering.